FAQ
FAQ
1. What is Genzy Style?
Genzy Style is an online fashion brand offering trendy western wear specially designed for the Gen Z generation.
2. How can I place an order?
Browse your favorite styles, add them to your cart, and proceed to checkout to complete your purchase securely.
3. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and other secure online payment options.
4. Do you offer Cash on Delivery (COD)?
No, we currently do not offer Cash on Delivery. All orders must be prepaid.
5. How long does delivery take?
Orders are delivered within up to one week, depending on your location.
6. Can I track my order?
Yes, once your order is shipped, tracking details will be shared with you via email or message.
7. Do you offer returns or exchanges?
Currently, we do not offer returns or exchanges. Please check product details and size information carefully before placing your order.
8. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us within 24 hours with photos, and we will assist you.
9. How do I choose the right size?
You can refer to the size guide available on each product page to select the best fit.
10. How can I contact Genzy Style?
You can reach us through:
📧 Email: info@genzystyle.in
📱 WhatsApp: 9846049595
📸 Instagram: @genzystyle.in
